Colombia’s Strategy for Shared Service Centers

April 23, 2015

Colombia continues to emerge as an investment model for the establishment of Shared Service Centers (SSCs) in the region. This matter will be a topic for discussion in the “Colombia Shared Service Centers Destination” forum to be held on April 23 during the First Customer Experience Summit and the 12th Contact Centers and CRM Conference, organized by the Colombian Association of Contact Centers and BPOs