02 de Octubre 2020

How to apply to the 16,000 vacancies international BPO companies have available

Bilingualism, Job fair
BPO, Contact Centers, Outsourcing

Job offer descriptions and links to apply are available in the new employment section at the Invest in Bogota’s website. The next job fair will focus mainly in the Information Technology sector and will be held on October.

BPO vacancies

Bogota, October 2nd, 2020. More than a dozen international Business Process Outsourcing (BPO) companies based in Bogota presented nearly 16,000 vacancies last week during the first virtual job fair, organized by the city´s foreign investment promotion agency Invest in Bogota. 

This virtual space, jointly organized with the Bogota Chamber of Commerce and the District Secretariat for Economic Development, helped thousands of Bogota’s citizens know the details of job offers, focused on bilingual candidates, mainly in English and Portuguese (vacancies in French and German were also presented).

Vacancies submitted by Teleperformance, Banmedica, One Link, Concentrix, Sutherland, Accedo, Sitel, 24-7 Intouch, Atento, ScotiaGBS and Apex América are available in the Invest in Bogota’s website, where interested parties will be able to check out information such as positions available, requirements to apply, type of contract offered and the salary ranges of these positions. 

In each company's profile, applicants will find a link where they can click to apply directly to the position on the company's website. In addition, applicants can find the videos of the presentations done by the HR managers in the job fair. 

As part of the strategy to support the city's economic recovery, Invest in Bogota will carry out other virtual job fairs so that companies and skilled human talent available in the city and the country can be connected. The second event will be held at the end of October and will focus on job offers on the technology sector, while in November the job fair will have a more multisector emphasis (engineering, retail, processed foods and service centers, among others).

Bilingualism, the key to recover employment in the city 

In addition to the presentations done by the HR managers of each company, the event started with a panel that covered the "Importance of BPO sector and bilingualism in the revival of the economy". This panel was presided over by Juan Gabriel Perez, Executive Director of Invest in Bogota, Ana Karina Quessep, president of the Colombian BPO Association and Janet Van Deren, director of the Colombo American Center. 

During the panel, they agreed that Bogota has great potential to host operations such as software development or service outsourcing, however, having more bilingual human capital is essential for that potential to become a reality. 

"So far this year, the services outsourcing sector has continued to grow in Bogota at an estimated rate of 25%, driven by the changes brought by the pandemic. In this scenario, it is very important to promote the fluency of a second language so that the city can continue to be competitive specially because of the increased human talent that is required”, stated Juan Gabriel Perez.

On the other hand, Ana Karina Quessep emphasized in the importance of "demystifying the popular belief that working at a call center is just answering calls", and stressed that, with the different clients that contract BPO companies, there is a possibility to learn about different sectors of the economy and move up within organizations, making this type of job a long-term career opportunity. 

On the other hand, Janet Van Deren emphasized that the city "has the will" to increase bilingualism levels in public schools, and stressed the need for teachers teaching languages to be properly trained in the use of methodologies and correct ways to teach a foreign language. "Maybe people feel they "can't" with English, because they're not learning with the right people," she concluded.