Medtronic es una compañía americana líder mundial de dispositivos biomédicos. Con presencia en más de 160 países buscamos aliviar el dolor, devolver la salud y extender la vida a través de nuestro portafolio para más de 70 enfermedades o condiciones. Con más de 90,000 empleados en 160 países hemos sido reconocidos en el 2020 por Forbes como una de las compañías más innovadoras y por Human Rights Campaign como uno de los mejores lugares para trabajar para la comunidad LGTBQ.

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Sector: Administrativa (Back Office) y otros

Tipo de vacante:

  • Customer Service Rep II- Inglés 

  • Customer Service Rep II- Portugués

  • Supply Chain Master Data Analyst

  • Associate Inventory Analyst

  • Credit Services Representative

  • Accountant

  • Supply Planner 

  • Sales Representative I Neurosurgery BOG

  • Logistics Analyst - Portuguese

  • Import/ Export Analyst

  • Product Specialist Renal Care Solutions

  • Credit Services Supervisor

  • Sr Credit Services Supervisor

Actividad de la vacante:

  • Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may connect customers to appropriate support or field staff.

  • May manage web-based ordering or registrations, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders.

  • May approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments.
  • May manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels. 
  •  Analyzes credit information to establish customers' credit limits permitting highest profitable sales consistent with reasonably minimum losses.
  • Counsels and negotiates with customers to improve financial controls, suggests sources of working capital, and sets up special credit arrangements and payment schedules.
  • Plans credit restriction and collection tactics for risky, slow pay, and sensitive accounts.
  • May collect outstanding receivables in accordance with terms and conditions of sale.
  • Collaborate with departmental and cross-functional personnel on assigned projects related to process improvement, training, and initiatives with customer service, distribution finance, or other functional areas.
  • Conduct in depth financial and cash flow analysis utilizing customer’s financial statements, cash flow tracking models, as well as public reporting agency information.
  • Determine potential bad debt risk.
  • Conduct credit investigation on new and marginal accounts.
  • Assign and maintain appropriate credit limits and sales terms that are consistent with the customer’s financial position that balances the need to maintain control with the need to prevent unnecessary credit hold flags on orders.

Principales requisitos:

  • Minimum of 1 years of relevant experience in Customer Care.

  • Pregrado y 2 a 3 años de experiencia.

  • Bachelors degree required.
  • Minimum of 2 years of relevant experience in logistics, warehousing and distribution.
  • 3PL management (inbound, outbound, transactions, etc).
  • Advanced excel knowldege.
  • Fluent portuguese (will work directly with Brazil).
  • SAP experience. 
  • Requisitos varian dependiendo la vacante a la que se aplique.

Idiomas requeridos: Español, Inglés y Portugués

Tipo de contratación: Término indefinido

Franja Salarial: COP$3.500.000 - 12.000.000 (o mayor)


Linkedin: Andrea Rojas Ulloa