Shared Services Center

Bogotá positions itself as a leading hub for Shared Services Centers in Latin America

Bogotá ranks as the third city in Latin America, with the largest market share of shared services centers.

In addition, it concentrates nearly 55% of Colombia’s shared services centers

Market share y número de CSC en Latam

Note: There are 559 Shared Services Centers (SSCs) in Latin America, according to SSON.

Source: SSON – Global Data Analytics Center for Shared Services and Outsourcing Network. EY/ANDI, 2021

Bogotá offers highly qualified talent to support business operations

Over the past five years, around 700,000 people have graduated from Science, Technology, Engineering and Mathematics (STEM) programs.

Over 35% of STEM graduates are trained in Bogotá

In Colombia, more tan one million people have graduated from Economics and Business programs over the past five years.

40% of them are based in Bogotá

Mano de obra costo-eficiente para las operaciones de BPO, en comparación con los principales competidores de la región

Fuente: Salary Explorer, 2025.

In Colombia, more tan one million people have graduated from Economics and Business programs over the past five years.

40% of them are based in Bogotá

Source: Ministry of National Education

National Higher Education Information System (SINES).

Note: BPO graduates correspond to programs related to Economics, Law, Psychology, Anthropology, Social Work, Accounting, and related fields (CINE codes: 0311, 0313, 0314, 0315, 0319, 0411, 0412, 0413, 0415, 0416, 0419, 0421, 0488).

Source: Ministry of National Education – National Higher Education Information System (SINES)

A highly skilled workforce driving BPO Operations

The sector has more tan 1.4 million trained proffesionals.

More than 40% of the country’s outsourcing talent is trained in Bogotá.

Bogotá stands as a leading hub for bilingual talent in Colombia

Over 40% of the country’s bilingual graduates are based in Bogotá

Source: Ministry of National Education

National Higher Education Information System (SINES).

Bogotá epicentro de la formación de talento bilingüe

Más del 40% de los graduados bilingües a nivel nacional, se encuentran en Bogotá.

Fuente: Ministerio de Educación Nacional
Sistema Nacional de Información de la Educación Superior (SINES).

Bogotá talento de clase mundial para el outsourcing

Cerca del 40% del talento pertinente para outsourcing se forma en Bogotá.

Nota: los titulados en software corresponden a programas relacionados con economía, derecho, psicología, contabilidad y afines.

Fuente: Ministerio de Educación Nacional.
Sistema Nacional de Información de la Educación Superior (SINES).

Hello, I’m Carolina Tamayo

Are you interested in shared service center projects?

As a Senior Investment Officer at Invest in Bogota, I can provide you with the specialized guidance you need to invest in Bogota and the region.